Terms & Conditions

Effective Date: July 14, 2025

Welcome to Harshu Sparkle. These Terms and Conditions (“Terms”) govern your use of our website (www.harshusparkle.com) and your purchases from our online jewelry store.

By accessing our website or purchasing any product, you agree to be bound by the following terms. If you do not agree, please do not use our services.

1. Website Usage

  • You must be at least 18 years old to use this website.
  • You agree to provide accurate and current information while making a purchase.
  • Unauthorized use of this website may give rise to a claim for damages.

2. Product Information

We take great care to ensure product descriptions, pricing, and images are accurate. However, variations may occur due to lighting, screen resolution, or handcrafted design differences.

3. Pricing and Payments

  • All prices are listed in INR (₹) and include applicable taxes.
  • We accept payments via UPI, Credit/Debit Cards, Net Banking, and Wallets.
  • Harshu Sparkle reserves the right to update prices without prior notice.

4. Shipping Policy

  • We offer free shipping across India.
  • Orders are typically dispatched within 1–3 working days.
  • Estimated delivery: 3–7 working days depending on the location

5. Return & Exchange Policy

  • Returns are accepted within 7 days of delivery.
  • Product must be unused, in original condition and packaging.
  • Custom or personalized items are non-returnable.
  • Refunds are processed within 5–7 business days after inspection.

6. Cancellation Policy

  • Orders can be cancelled before they are shipped.
  • To cancel, contact us immediately at support@harshusparkle.com or via WhatsApp.
  • Once dispatched, orders cannot be cancelled.

7. Intellectual Property

  • All content including product photos, text, logos, and graphics are the property of Harshu Sparkle. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

  • We shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Privacy & Data Protection

  • All customer data is stored securely. We do not sell or share your information with third parties without your consent. View our full Privacy Policy for details.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Continued use of the website implies acceptance of the updated Terms.